Frequently Asked Questions

Planning your dream sports travel experience with Edusport? We’ve got you covered! Below are answers to the most common questions about booking, planning, and making the most of your trip. From package details to payment options, here’s everything you need to know to ensure a smooth and exciting journey. 

Booking and Payment

How do I book with Edusport? 
You can fill out an enquiry form on our website or email us at enquiries@edusport.co.za. A dedicated travel consultant will guide you through the entire booking process. 

What payment options do you offer? 
Most packages require full payment upfront. For trips scheduled further in advance, staggered payments may be arranged – your consultant will provide all payment details when quoting.

Can I customise my sports travel package? 
Absolutely! We understand everyone’s needs are unique, and we’re happy to tailor packages to suit your preferences.

How far in advance should I book my trip? 
The sooner, the better for more options. We recommend booking no later than 8 weeks before departure.

Edusport’s Policies

Can I purchase event tickets without a full package? 
Edusport specialises in travel services paired with event tickets. We do not sell tickets on their own.

What support will I have during my trip? 
We provide 24/7 assistance to ensure a seamless travel experience.

What’s your cancellation and refund policy? 
Each package has specific terms, shared at the time of booking.

When will I receive my travel documents? 
Once everything is confirmed, you’ll get a detailed confirmation. Final travel documents and tickets are delivered 5-2 days before the event.

Are there discounts for children or pensioners on event tickets? 
Event tickets are charged at full price, with no special rates for children or pensioners.

Essential Travel Questions

What’s typically included in a sports travel package? 
Accommodation and event tickets are standard inclusions.

Do I need travel insurance, and can Edusport help? 
Yes, travel insurance is essential, and we can help arrange it.

Are flights part of the package? 
Flights are optional extras and can be added upon request.

What if an event gets cancelled? 
Event tickets are typically transferred to the new dates, but travel services may carry cancellation penalties. This is outlined in our terms and conditions.

Can you assist with visas for international travel? 
While we don’t handle visas directly, we can recommend trusted visa agents.

Are group discounts available for team bookings? 
Many group bookings qualify for discounts – ask us when making your enquiry.

Event Information

When will FIFA 2026 packages be available? 
Packages are expected to be released 18–12 months before the event.

When will RWC 2027 packages be available? 
RWC 2027 ticket and travel packages will be released approximately 18 months before the event.

When will CWC 2027 packages be available? 
CWC 2027 ticket and travel packages will be available around 18 months before the event.

What ticket categories are available for Grand Prix events? 
Our standard package includes General Admission tickets (seating or standing options vary by event). Upgrades to Grandstand seating, pit lane access, or hospitality packages are available – pricing depends on your selection. 

If you need more information, don’t hesitate to reach out to us!